Helpful tips

While the work is being performed, your sewer service connection will be temporarily sealed off. We will need your cooperation to avoid backup of sewer water into your residence or business by preventing water from escaping through any drain during the specified time period.





This means:
• Do not wash clothes or dishes.
• Do not take showers or baths.
• Do not flush toilets.
• Do not operate sump pumps that are connected to the sewer system.

Please take note...
You may detect odors (like plastic or glue) from the new sewer liner being installed on your street. If you smell this odor inside your home, it is perhaps the result of a dry or broken sewer trap. The purpose of the sewer trap is to maintain a water barrier in the pipe to prevent all sewer odor and sewer gases from entering your home. See figure below:



Pour water (4 liters or 1 gallon) down all floor drains or any rarely used sinks/tubs/toilets to ensure that a water barrier is maintained in the traps. If this does not prevent odors from entering your home, then your trap may require repair and you may need to temporarily place plastic bags filled with water over the drain to prevent the backflow of odors. If you continue to smell odors, please call the Insituform representative so they may assist you with this problem.

Thank you for your cooperation as we repair your system and preserve your community’s most precious assets.

Click here to learn more about the odor you may smell during the pipe repair process.

Please click here to view the attached door hanger for more information on how our work will affect your service connection.